Urgent care billing
Urgent care billing that keeps pace with your door
Urgent care billing is defined by volume and speed: many walk-in visits a day, little time for front-desk verification, and payers that each have their own rules for urgent care place of service, global rates and procedure billing.
Built for
- Independent urgent care centers
- Multi-site urgent care groups
Where urgent care revenue usually gets stuck
- Intake speed
- Insurance must be captured correctly in minutes.
- Payer-specific billing
- Some payers pay a global urgent care rate, others pay per code.
- Patient balances
- Collections at time of service matter more when visit volume is high.
What we handle for you
The services that apply to urgent care practices, and what each one means in practice.
| Service | For urgent care practices |
|---|---|
| Medical coding and coding quality | E/M and procedure coding at volume. |
| Eligibility, benefits and prior authorization | Real-time eligibility at check-in. |
| Patient billing helpdesk | Balance questions after walk-in visits. |
Claims, coding and authorization details that matter
- Place of service
- Urgent care facility place of service and payer-specific HCPCS rules apply per contract.
Our urgent care billing workflow
- 1
Check in, code, bill, follow up
Payer coordination
- Occupational medicine and workers' compensation visits follow separate rules.
Compliance notes
- Coding statements on this page are general guidance; final code selection depends on documentation and current payer policy.
Urgent care billing: questions we hear
Can you handle our daily visit volume?
We size staffing to your volume during the assessment and will tell you plainly if we are not the right fit.
Related specialties
Primary sources
Content last reviewed . Payer rules change; this page is general information, not legal or coding advice for a specific claim.
Let's look at your urgent care revenue cycle
Tell us where payments are getting stuck. In 20 to 30 minutes we'll show you what we'd check first, and tell you plainly if we can help.
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