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RCMHUB360

End-to-end medical billing

Medical billing that follows every claim to a resolution

End-to-end medical billing is the work of turning each patient encounter into a correct claim, getting it accepted by the payer, and following it until it is paid, adjusted or appealed. RCMHUB360 runs that cycle for your practice inside your existing practice management system, with a single team accountable for every step.

Clinician on the phone while working on a laptop

Does this sound familiar?

  • Charges sit unbilled for days because no one owns charge review.
  • Claims bounce at the clearinghouse and the rejections are not worked.
  • Your biller left, and nobody knows what is outstanding.
  • You get a deposit total each month but no explanation of what was paid, denied or still open.
Doctor sitting at a deskPerson reviewing paperwork with a pen and calculatorLaptop and stethoscope on a clinic desk

Scope of work

Exactly what this service covers — and what it doesn't — so responsibilities are clear before you sign anything.

Included

  • Charge capture coordination and missing-charge reconciliation against your schedule
  • Claim creation and pre-submission scrubbing for demographic, eligibility and coding edits
  • Electronic claim submission (837P/837I) through your clearinghouse
  • Clearinghouse and payer rejection management (999 / 277CA)
  • Claim status follow-up, corrected claims and resubmissions
  • Secondary and tertiary claim filing
  • Monthly reporting on charges, payments, adjustments, denials and AR

Not included

  • Clinical documentation — your providers remain responsible for the medical record
  • Guaranteed payment, payment amounts or payment timelines
  • Collection agency activity
  • Legal advice on payer contracts

Less chasing insurers. More time with your patients.

How the work flows

  1. 01

    Charges arrive

    Encounters close in your EHR/PM; we reconcile scheduled visits against charges and flag anything missing.

  2. 02

    Claim review

    Demographics, eligibility, authorization and code-level edits are checked before the claim leaves.

  3. 03

    Submission

    Claims go out electronically; acknowledgments are monitored the same day.

  4. 04

    Rejections worked

    Front-end rejections are corrected and resubmitted rather than left in a queue.

  5. 05

    Follow-up

    Unpaid claims are worked by age and dollar value, payer by payer.

  6. 06

    Reporting

    You receive a monthly summary and a list of anything that needs your team's input.

What we measure

Measured against your own baseline. We don't quote benchmarks or other clients' results.

Charge lag
Days between date of service and charge entry.
First-pass acceptance
Share of claims accepted by the clearinghouse and payer without rejection.
Clean claim rate
Share of claims paid on first submission without correction.
Days in AR
Average number of days it takes to collect a dollar of charges.

What we need from your practice

  • User access to your practice management system or EHR billing module
  • Clearinghouse access (existing account, or we help you set one up)
  • Fee schedule and payer contract summaries where available
  • A named contact at the practice for documentation questions
  • Patient information is exchanged only through secure access you control — never through forms or email on this website.

End-to-end medical billing: common questions

Do we have to change our EHR or practice management system?

No. We work inside the system you already use where user access can be provisioned for our team. If your system cannot support an outside billing team, we will tell you during the assessment.

Who owns the claims and data?

You do. Claims are filed under your practice's NPI and tax ID, and your data stays in your systems. Our access is provisioned by you and can be removed by you.

What happens to claims that were already outstanding before we start?

Existing AR can be included as a defined clean-up project, or left with your current team. We scope it separately so ownership is clear from day one.

How is pricing set?

Pricing is custom and depends on specialty, monthly claim volume, payer mix and which services you include. We explain the pricing models we offer during the consultation and put the scope in writing.

Content last reviewed . Payer rules change; this page is general information, not legal or coding advice for a specific claim.

Talk to us about end-to-end medical billing

Tell us where payments are getting stuck. In 20 to 30 minutes we'll show you what we'd check first, and tell you plainly if we can help.

Prefer to message? WhatsApp us. Please do not send patient information.

Find out what's stuck